Foreign Language Support Service

Staffs wearing national flag pins are capable of providing guidance in the language represented by their pin. Please visit one of our Information for more details.

Location: Galleria 1F / Plaza B1 / Midtown Tower 1F

Foreign Currency Exchange Service


"Travelex," located inside Tokyo Midtown, can exchange foreign currencies.

Location: Midtown Tower 3F
Opening hours: Weekdays 11:00-18:00.
Closed on Saturdays, Sundays and Holidays
Currency Handled: Travelex handles foreign currency, including the Japanese yen, American dollar, Euro, British pound, Korean won and Chinese yuan.

Rental service providing wheelchairs and strollers free-of-charge

We have a limited number of wheelchairs and strollers. We ask the users to return them after a maximum of four hours. We ask each user of this service to present his/her cell phone number or some kind of photo identification.

At the GALLERIA Information Desk, the service starts at 11:00. We accept requests for rental until 20:30. At the PLAZA Information Desk, the service starts at 10:00. We accept requests for rental until 19:30.

*Strollers are for babies and children aged from three months to four years.

Nursing Room (level B1 and level 2)

Sinks, seats for changing diapers and nursing chairs are available.

Baby Room (Galleria 2F)

We have provided a space for parents to relax with their babies. The room is equipped with a sink, breast-feeding area, diaper change area and a resting area.

Hours: 11:00-21:00

*Use only under parental supervision. Please note that Tokyo Midtown cannot accept responsibility for theft or other incidents that take place in this room.

International ATM Service

Tokyo Midtown offers access to ATMs at which cards issued overseas can be used.

ATM inside 7-Eleven
Location: Plaza B1
ATM inside the Tokyo Midtown Post Office
Location: Midtown Tower 3F

In addition, you can find ATMs for all the major city banks located in B1.
(Bank of Tokyo-Mitsubishi UFJ, Sumitomo Mitsui Banking Corporation, Mizuho Bank, Resona Bank)

Using a UnionPay Card

UnionPay Card

Inside Tokyo Midtown, cards issued by UnionPay are accepted in "Fashion" and "Interior & Design" stores, along with certain other stores. ATMs in 7-Eleven and the Post Office can be used.


At Tokyo Midtown, the Neighborhood Porters are available if you want to have the goods you purchased delivered to your home on the same day. You can enjoy yourself without having to carry home all of your shopping.

*This service is only available for goods that are purchased at the stores that are members of the Neighborhood Porter service network.

Your Pets

Pets are not allowed in the Tokyo Midtown buildings (except for specific sections) and the PLAZA. Pets are allowed in the Midtown Garden and Hinokicho Park, but they must be on a leash. The owners must comply with all the rules.

We offer a service to look after your pets while you shop and dine.

Your pets can be temporarily kept at:

Tel: 03-5413-0050
Open: 11:00 to 21:00
Pets are accepted between 11:00 and 20:00.
Charge: 1,100 yen for the first hour, and 520 yen for every additional 30 minutes.

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